Delana Glenn is a Senior Advisor for the Eno Center for Transportation. She has extensive management, leadership and strategic planning experience in both the Transportation and Financial Services industries. Beginning her career with Citibank/Citicorp Financial Services she held diverse and increasingly responsible positions in customer service, training, auditing, and project management. She led significant fraud protection and ATM expansion projects. After 10 years in financial services, she moved on to a 27+ year career with Metro-North Railroad where she served as Department Head for 3 departments; Training and Development; Transportation Finance and Crew Planning and Operations Planning where she was responsible for a broad range of initiatives including eTicketing, crew scheduling for over 1000 employees, mandatory training for over 5000 operating employees and the renovation/relocation of headquarters space for over 800 employees.
She has served as a presenter at APTA, National Transit Institute, Project Enterprise (NYC Small Business development incubator) as well as presenting training programs and designing training materials for various small businesses, civic and public service organizations.