APPENDIX–Getting to the Route of It: The Role of Governance in Regional Transit
To learn more about how governance affects transit performance outcomes, the Eno Center for Transportation (Eno) partnered with TransitCenter to travel to six complex, urbanized areas to study their transit systems and the structures that govern them. The aim was to explore how different regional governance structures help foster—or hinder—the ability of different transit systems to deliver improved service, mobility, and innovation. This report summarizes insights and conclusions drawn from the experience of these six regions. Its findings are qualitative and inherently subjective as they are largely based on interviews conducted with senior officials at numerous organizations in each of the study regions. The goal of the report is to provide a resource for local- and state-level policy makers interested in understanding the transit governance structures of other regions, and in exploring opportunities to improve performance and customer experience on their systems. While recognizing that each region is unique in its history, jurisdictional boundaries, and transit network organization, this report concludes with several recommendations for improving existing transit governance structures.